FAQ(In English)

1. How to use contact form?
2. Is it possible to deliver to the country where I live?
3. How to register as a member?
4. How do you log in?

1.How to use contact form?

[ Click here for contact form ]

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2.Is it possible to deliver to the country where I live?

Delivery will be done from Japan Post EMS.
Please check the delivery status by country on the Japan Post website.

1. Access this site [Service availability by country(Japan Post Web site)]
2. Switch the translation on the upper right

3. Check to EMS in the list

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3.How to register as a member?

1.Click the account button at the top of the site.
2.Click the new account registration link.
3.Enter your email address.(*Please allow the domains 「ingmarket.net」&「gmail.com」 so that you can receive our e-mail.)

4.Click OK.
5.Please check your email.

6.Please click link.

7.Please enter the information.

8.Click OK if there are no mistakes.

9.Registration has been completed. Please return to the top page, log in and enjoy shopping.

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How do you log in?

1.Click the account button at the top of the site.
2.Please enter your registered mail-address and password.

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